What is EQ or Emotional Intelligence? 

What is EQ or Emotional Intelligence? 

This article is a continuation of the posting of the Story of Two Employees that I have written before. Only an explanation of what is called Emotional intelligence and how to train it so that we can interact with the environment and a diverse society which of course aims to make us human beings who are not only intellectually intelligent but also emotionally intelligent (EQ) and can manage EQ appropriately for a better life. This ability to manage emotions is actually what we rarely pay attention to and practice because it has become a human nature that tends to prioritize the ego, it is difficult to accept criticism but it is easy to criticize others.

Daniel Goleman (1999) says that EQ refers to the ability to recognize our own feelings and the feelings of others, the ability to motivate ourselves, and the ability to manage emotions appropriately. EQ will complement each other with Intelligence Intelligence (IQ) as we already know. However, both do not always run in parallel. Not all individuals who have a prominent IQ will have a prominent EQ too. 

Furthermore, Goleman also gives the term Emotional Skills, as a learning outcome based on Emotional Intelligence. Emotional skills themselves, according to him are divided into two things: Personal skills and social skills. Personal skills will determine how we manage ourselves, where this includes self awareness (self awareness), self-regulation (self regulation), and motivation (motivation). While social skills are very important when we relate to other people, including include empathy (emphaty) and social skills (social skills).  English editing service


An employee who has prominent emotional skills will emerge “smart” work behavior (smart), especially in dealing with other people. He will be aware of his current position and be able to lead himself in completing his work, even if his leader is not in place. The way he establishes relationships, both in relation to work and friendship, shows a proportional way of self-management.

A leader who has proportional emotional skills will be able to “share life” with his followers as an effective model for moving the wheels of an organization or work unit. His ability to lead himself indirectly is an effective example for his followers to find wisdom about how to optimize self-empowerment. Leaders who have prominent emotional skills will work more than just governing or are busy with dispositions that are not directed. Leaders with optimal EQ are also able to control themselves proportionally and prioritize the interests of staff and their organizations. 

The experts found that the parenting system turned out to contribute a lot to the development of one’s emotional intelligence. Besides that,Factors that repeatedly fail also influence someone’s EQ . Environmental factors, where the person concerned lives and is related, it turns out very gives color to one’s emotional intelligence. 

EQ assessment is certainly a scary thing for an employee after he realizes that his EQ is not too prominent. Especially when the demands of EQ become the main focus in empowering employees, both in terms of career paths and personal development. However, one of the most dangerous things is when someone does not realize that the EQ is very shallow and is proud of the title, knowledge, or position they have.

Therefore, it needs some practical steps to generate Emotional Intelligence towards maximum Emotional Skills. EQ is nothing permanent, in the sense of the word can be changed (improved). This is the determination to start the first step, which is to recognize the strengths and weaknesses, especially in dealing with others. Several ways can be done, including asking for feedback (feedback) from other people, especially the closest colleagues, about their behavior so far. Proportional behavior is maintained and improved, while those that are perceived as lacking and disproportionate as an employee or leader must be changed.

Next is getting used to practicing, meeting, and relating to many people from various backgrounds and characters. Often we are trapped to build relationships with people who are in agreement, free of conflict, and allergic to differences of opinion. In fact, the more often we relate to other people, the more we are trained to realize who we are in the midst of this diverse environment . Then the last is to learn to lead yourself before we lead others.

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